Frequently asked questions.
We strive to create an amazing, bespoke bike tour experience for each and every one of our customers. That means doing everything possible to make our tours a fun, exciting, and memorable experience.
Don’t see an answer to your question? Get in touch with our team!
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Absolutely! Many of our guests are first-time bicycle tourists. Our tours are designed to be fun, social, and supportive, not races. You’ll ride at your own pace, and our staff and SAG vehicle are there to help throughout the day. We simply recommend choosing a tour that matches your fitness level and spending a little time riding before your trip.
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We’re a family-owned company that believes bicycle touring should feel personal. Our small groups, experienced leaders, and welcoming atmosphere allow us to provide a level of attention that’s difficult to find on larger tours. Many of our guests return year after year, not just for the rides, but for the friendships they build along the way.
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Our tours range anywhere from 10–20 guests. We intentionally keep our groups small so everyone receives personal attention and has the opportunity to get to know one another.
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Absolutely. Our tours welcome everyone. While participation varies by tour, our groups are often a mix of men and women, couples, friends, and solo travelers.
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Each day begins with breakfast before riders head out at their own pace. Along the route you’ll find rest stops, scenic attractions, and lunch opportunities. Our SAG vehicle remains available throughout the day if needed. In the afternoon everyone arrives at the hotel, where there’s time to relax before dinner and an evening briefing for the following day’s ride.
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No. One of the great things about bicycle touring is riding at your own pace. Some guests enjoy riding together while others prefer a quieter experience.
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Our SAG vehicle is available to transport both you and your bicycle if you need a break or are unable to complete the day’s route. Whether you’re tired, dealing with weather, or experiencing a mechanical issue, we’ve got you covered.
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No problem! Our tours aren’t races. Riders naturally spread out throughout the day, and our support vehicle and staff make sure everyone reaches the day’s destination safely.
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We accept any type of bike, including E-Bikes, Tandems & Recumbents of any type.
Our Rail Trail Tours have packed gravel so you will need a bike with a wider tire. If you do not have a hybrid, we can rent you one. We also have e-bikes that can be rented.
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Yes! We own a small fleet of E-bikes and Hybrids that can be rented. Contact Sharon at 540-613-3170 for info and/or to reserve.
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That really depends on the day and what we have available. We try to mix it up. We aways have items like PB&J’s, Seasonal Fresh Fruit, Dill Pickles (and pickle juice), Fig Newtons, Chips, Cookies, Protein Bars, etc. There are times when we are rolling through a town with a good restaurant and we stop to eat there. It just depends on the tour and the location but you are always fed well.
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Yes! We are cyclists so we know what type of fuel you will need to keep you going. If you have any food preferences, please let us know ahead of time so we can plan accordingly.
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In most cases, yes. Please let us know about dietary restrictions or food allergies when you register so we can work with our meal providers whenever possible
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We can put anything you need in a SAG vehicle such as food or medicine. We always have a mobile electric refrigerator in the SAG vehicle.
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Yes! In most cases we not only have vehicular support but we also have members of our staff riding with you too.
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Our staff can assist with many minor adjustments and repairs. If your bicycle needs more extensive work, we’ll help get you to the nearest bike shop whenever possible so you can get back on the road quickly.
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We ride in the rain, so we recommend bringing appropriate rain gear. If severe weather creates unsafe riding conditions, we’ll adjust plans as needed with the safety of our guests as our top priority.
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We cannot stock every size tube for every bike so we ask ach rider to bring two tubes with them. Our mobile mechanic is either in a nearby car or on a bike with you and will get you rolling again
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No, although it’s certainly helpful. Our staff and support vehicle are available to assist if you experience a mechanical issue during the ride.
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Please review our Cancellation Policy and contact us if you have any questions.
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We'll be glad to work with you, please use the contact form to let us know you're interested in a payment plan.
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I create a Google Doc and invite you via e-mail to join about a week out from the tour.
We prefer to provide this information last minute because sometimes conditions change last minute that are beyond our control such as rock slides, bridge or road closures or any other hazard that could compromise your safety.